Our Promise
Warranty & Care
Every Stacked&Co jewel is crafted to last a lifetime, and so is our promise.
What's covered
Our warranty covers craftsmanship and setting issues. If your diamond loosens, a prong lifts, or a clasp falters, we'll repair or replace it at no cost, anytime.
What's not
Natural wear, scratches, or loss aren't part of the warranty. Treat your jewels kindly and they'll return the favour.
Caring for your jewels
- Store pieces in their pouch between wears.
- Avoid harsh chemicals, perfumes, and cleaning products.
- Remove jewelry during physical activities.
A little ritual keeps the shine alive.
Lifetime maintenance
We offer cleaning, polishing, and refreshing services for the life of your piece. Bring your jewel back whenever it needs a little love, and we'll return it gleaming.
Making a claim
Contact support@stackedandco.com with your order number and a photo of the issue. We'll take it from there.